Morrisons Click & Collect is a shopping option that lets you order groceries online and collect them from a chosen location at a booked time. It’s designed for shoppers who want the convenience of online ordering with the control of picking up the shop on their own schedule.

What Click & Collect means at Morrisons
Click & Collect works like a pre-packed grocery shop. You build your basket online, choose a collection point, then pick a time slot for collection. Morrisons staff assemble the order, store it safely, and hand it over when you arrive.
This setup suits people who want to avoid delivery fees, prefer collecting on the way home, or live in areas where home delivery slots fill quickly.
Where Click & Collect is available
Availability depends on your postcode and nearby options. In some areas, collection is offered at:
- Selected Morrisons supermarkets
- Dedicated collection bays or car parks
- Partnered collection arrangements (where offered locally)
Because availability can vary by region, the easiest way to confirm options is to start an online shop and enter your postcode, then view collection choices during checkout.
How to use Morrisons Click & Collect (step-by-step)
Most Click & Collect orders follow a simple flow:
- Add groceries to your basket on the Morrisons online shop.
- Choose Click & Collect at checkout.
- Select a store or collection point and choose a time slot.
- Pay online and confirm your order.
- Arrive during your slot, check in (if required), and collect your shopping.
Once your slot is booked, you can often edit the basket before the order cut-off time, which is useful if you remember something last-minute.
What happens when you arrive to collect
Collection is built around speed and simplicity. You usually:
- Park in a designated collection area (if provided)
- Follow check-in instructions (often via order confirmation details)
- Receive your order when it’s brought out or handed over
Your shopping is typically packed into bags or crates so it can be transferred quickly to the boot.
How collection slots work
A collection slot is your booked window to arrive and pick up the shop. These slots can fill up during busy periods, especially:
- Evenings
- Weekends
- Holidays
- Bad-weather days
If you see a slot that fits your routine, it’s often worth booking first, then finishing your basket, because timing can disappear quickly when demand rises.
If you regularly struggle to find suitable timings, you may find it easier to compare this option with Morrisons online shopping, especially if home delivery timings in your area are more predictable.
Substitutions and out-of-stock items
Like most online supermarket services, Click & Collect orders can involve substitutions when an exact item is unavailable at picking time. Morrisons may offer a close alternative, usually based on:
- Similar product type
- Similar size or quantity
- Comparable price point
Some shoppers welcome substitutions because they still get what they need. Others prefer tighter control, especially for specific brands or dietary requirements. In either case, it helps to keep staple items flexible and be more precise where it matters most.
If you want the full policy detail, it can be helpful to read Morrisons store information alongside your chosen collection point, since local facilities and collection instructions can vary by location.
When Click & Collect is better than home delivery
Click & Collect can be the better option when:
- You want to avoid waiting at home
- You’re already travelling near a store
- Delivery slots are limited in your postcode
- You prefer collecting at a specific time with less uncertainty
Home delivery, on the other hand, is often easier for larger shops, families with small children, or anyone with a packed schedule. If you want to compare the two, the overview on Morrisons explains how the supermarket’s main services fit together.
Practical tips for a smoother collection
A few small habits can make Click & Collect feel effortless:
- Choose a slot that leaves a little buffer in case traffic changes
- Keep your order confirmation ready on your phone
- Bring bags if you prefer repacking the order your way
- Plan chilled and frozen items for the end of your errands, especially on warm days
That last point matters more than people expect. A quicker transfer from collection point to your fridge keeps the shop feeling fresh and reliable.
Quick takeaway
Morrisons Click & Collect combines the ease of online ordering with the control of collecting on your own timetable. If you book a good slot early and keep an eye on substitutions, it becomes a practical, low-stress way to manage the weekly shop.
